AWS Managed Services - A Simpler Approach

Why Managed Services ?

Whether you are in the big or small end of town why would you need a managed service ?

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Evolution to Intelligent Operations – Part 2

Expanding on last month's post, this month we will look at how we perform and practice Intelligent Operations in the real world at Itoc. To understand how it all ties together and why, we need to first understand the fundamental needs and justifications of an intelligent platform. The journey so...

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Evolution to Intelligent Operations - Part 1

Having been intimately involved with running Managed Services teams & platforms over the years I don’t think any of us are really huge fans of the “get out of bed” calls at 3am.

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